Effective August 19, 2026 for members who register on or after that date, and September 2, 2026 for members who registered earlier.

Please read these Terms of Use carefully before accessing or using Snifffr. By accessing or using Snifffr you agree to be bound by these Terms of Use. If you do not agree to them, you must not access or use Snifffr.

1. About these Terms

Who we are

Snifffr is operated by Gif Digital Pty Ltd (ABN 37 639 815 357), an Australian company ("Snifffr", "we", "us" or "our").

Payments for tokens and Premium membership are processed by our payment providers, and may appear on your statement as being made to Gif Digital Inc (United States), Gif Digital UK Ltd (United Kingdom) or snifffr, depending on your location. Those companies are members of our group and act as merchant of record for those payments. Your agreement for the use of Snifffr is with Gif Digital Pty Ltd.

The Snifffr Services

We provide an online marketplace and community for adults, through which members may buy and sell used personal items, adult content, digital content and services, and related products and services (the "Snifffr Services").

The Snifffr Services include our website at snifffr.com, member profiles, shop listings, galleries, private content, instant media, posts, interviews, activity feeds, reviews, badges, following, messaging, live chat, tipping, tokens, Snifffr Deals, featured seller placement, share links, and all information, documents, files, text, logos, graphics, images, photographs, videos, material, software and other content provided or made available through them ("Content").

When using the Snifffr Services you must at all times comply with these Terms of Use, any directions given by us, and all applicable laws.

You must be at least 18 years of age to register.

Legal agreement

These Terms of Use form a legally binding agreement between you and us. They include, and should be read with:

• our Privacy Policy
• our Prohibited Content Policy
• our Review Policy
• our Content Monitoring Policy
• our Anti-Trafficking and Exploitation Policy
• our 2257 Statement
• any other terms, conditions or policies made available through the Snifffr Services

Where these Terms of Use conflict with any of those documents, these Terms of Use prevail to the extent of the inconsistency, unless expressly stated otherwise.

In these Terms of Use, the meaning of general words is not limited by specific examples introduced by "including", "for example" or similar expressions.

Changes to these Terms

When these Terms of Use apply to you. If you registered on or after August 19, 2026, these Terms of Use apply to you from the date you registered. If you registered before that date, the Terms of Use previously published at snifffr.com/terms-conditions continue to apply to you until September 2, 2026, and these Terms of Use apply to you from that date.

We may amend these Terms of Use from time to time. Where a change is material, we will give you reasonable notice by posting a notice on Snifffr before the change takes effect, and the change will apply from the date stated in that notice.

Where a change is required urgently by law, or to address a security or safety risk, we may make it immediately and notify you as soon as practicable afterwards.

If you do not agree to an amended version of these Terms of Use, you must stop using Snifffr and may close your account.

2. Registration and eligibility

Eligibility

To register you must:

• be at least 18 years of age and legally capable of entering into these Terms of Use;
• not be prohibited from using Snifffr under any law that applies to you, including the law of the country from which you access Snifffr; and
• not have held an account that we have previously suspended or terminated, and not be acting on behalf of or at the direction of a person whose account we have suspended or terminated.

If we have suspended or terminated your account, you are not eligible to register again unless we agree in writing. Any account you create in breach of this is not validly registered, and we may cancel it at any time without notice and without refund.

Verification

There are two separate verification statuses on Snifffr.

Age Verified. We confirm that you are at least 18 through a third-party age assurance provider. You agree to complete age verification when we require it, and to provide accurate information to that provider.

Snifffr Verified. Our moderators separately verify that your account is operated by a real person. To become Snifffr Verified you submit a photograph of yourself holding a handwritten note showing "SNIFFFR" and that day's date. Our review team assesses it, usually within 24 hours. If your submission is rejected you may submit again.

Your verification photograph is stored on our own systems, is seen only by our review team, and is never displayed anywhere on Snifffr or shared with other members. We retain it for as long as your account remains open, so that we can investigate any later fraud, impersonation or dispute involving your account, and so that we can check the original submission if your verification is questioned. We delete it when you close your account.

Both statuses are required before you can place an order. We may restrict or suspend access to some or all of the Snifffr Services until verification is complete, and we may withdraw either status at any time if we have reason to believe it is no longer accurate.

You agree to provide us with any identification documents or other material that we reasonably request in order to verify your identity or confirm your age.

Registration warranties

By registering you represent and warrant that:

• you are at least 18 years of age and legally capable of entering into these Terms of Use;
• all information you provide to us is accurate, complete and current, and you will keep it so;
• your use of Snifffr will not breach any law that applies to you;
• you have not previously held an account that we suspended or terminated, unless we have agreed in writing that you may register again; and
• you will not knowingly allow any person under 18 to access or use Snifffr.

Keeping your information current

You agree to promptly update any information you have given us where it is no longer accurate, complete and current.

We are not responsible for any loss or damage you suffer as a result of us, another member or a third party relying on information you have provided that is not accurate, complete and current.

This includes your email address. Cash-out payments are made through Wise, which emails you to complete the transfer and set up a Wise account. If the email address on your account is incorrect, out of date, or you cannot access it, you may not receive that email and we are not responsible for any resulting delay or failure to receive your payment.

One account per person

You may hold only one account. We may refuse or cancel a registration if you register more than once, provide information that is not accurate, complete and current, or choose a username that you do not have the right to use or that we consider inappropriate.

Account security

You must keep your password secure and confidential. You must notify us immediately and change your password if you suspect that another person has accessed or may access your account.

Your account is personal to you. You must not:

• share your login details with any other person;
• allow any other person to use, operate or manage your account;
• sell, rent, transfer, or offer to sell, rent or transfer your account, or any username, verification status, badge, review score or token balance associated with it; or
• use another member's account.

If you are a seller, the person shown in your Content must be you, the account holder. You must not operate an account on behalf of another person, or allow another person to operate an account on your behalf.

You are responsible for all activity carried out through your account, including any order placed, listing or Content posted, or message sent, and including where another person uses your login details.

3. Using Snifffr

Licence

Subject to your compliance with these Terms of Use, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Snifffr Services for your own personal use and, if you are a seller, for the purpose of selling through Snifffr in accordance with these Terms of Use.

We may update, change, modify, restrict, limit, suspend, withdraw or discontinue all or part of the Snifffr Services at any time and for any reason, which may affect your ability to continue to access and use them.

Prohibited conduct

You must not:

• arrange or accept payment for any transaction outside Snifffr, or ask or encourage another member to do so (see clause 7);
• move a transaction, or attempt to move a transaction, to another platform or to private contact in order to avoid these Terms of Use;
• arrange, offer or attempt to arrange any in-person meeting with another member;
• offer, solicit or arrange prostitution, escorting or any similar service;
• offer, request or arrange any service or product involving a person under 18, or any content depicting or describing a person under 18 or appearing to be under 18;
• send unsolicited commercial messages, or use Snifffr for any commercial purpose other than the sale and purchase of products and services as permitted by these Terms of Use;
• operate or promote a business that competes with Snifffr, or solicit members to use a competing service;
• copy, reproduce, adapt, modify, distribute, republish, resell, download, display or transmit any part of the Snifffr Services without our written approval;
• use data mining, scraping or similar technology to extract data from Snifffr without our written approval;
• develop or use any application or software that interacts with the Snifffr Services without our written approval;
• reverse engineer, decompile or disassemble any part of the Snifffr Services, except to the extent permitted by law;
• interfere with or disrupt another member's use of Snifffr, or interfere with or circumvent any security or authentication measure;
• distribute any virus or other harmful code;
• impersonate any person, or misrepresent your identity or your affiliation with any person or organisation;
• use automated means to create accounts or to interact with the Snifffr Services;
• engage in any fraudulent activity, or any other activity that we reasonably determine to be inappropriate or unsuitable;
• collect or store personal information about another member without their consent;
• create multiple accounts, or create a new account after we have suspended or terminated an account you held;
• use Snifffr in a way that damages or may damage our reputation or the reputation of another member; or
• use Snifffr in breach of any applicable law, or otherwise than in accordance with these Terms of Use.

Access

You are responsible for the cost of the internet access, hardware and software you need to use Snifffr. We do not guarantee that any particular device or software will be compatible, or that access will be uninterrupted or error-free.

4. Content

Your rights to Content

You must not post or make available any Content unless you have the right to do so, including all necessary copyright, trade mark and other intellectual property rights.

You agree to:

• verify the identity and age of every person depicted in any Content you post, and ensure that all persons depicted are adults;
• obtain and keep documents verifying the identity and age of every person depicted, and provide them to us on request; and
• obtain and keep written consent from every person depicted, and provide it to us on request.

Content standards

You represent and warrant that any Content you post will:

• be accurate, complete and current to the best of your knowledge;
• not infringe the rights of any third party; and
• comply with all applicable laws and with our Prohibited Content Policy.

You must immediately remove, or tell us if you cannot remove, any Content that ceases to meet these standards.

Content must be genuine. All images and video you post must be of you, or of the actual item you are offering, and must not be generated by artificial intelligence or digitally manipulated in a way that misrepresents you, the item, or its condition. Posting AI-generated or manipulated Content is a serious breach of these Terms of Use and may result in immediate termination of your account.

Prohibited Content

You must not post or make available any Content that:

• breaches our Prohibited Content Policy;
• depicts or describes any person under 18, or any person appearing to be under 18;
• depicts or describes non-consensual activity, violence, coercion, or any act a person cannot consent to;
• is generated, in whole or in part, by artificial intelligence, or has been digitally manipulated so as to misrepresent the person depicted, the item offered, or its condition;
• contains personal information about another person, unless permitted by these Terms of Use;
• is defamatory, misleading, deceptive, fraudulent, offensive, discriminatory, racist, sexist, hateful, harmful, threatening, harassing, infringing or unlawful;
• contains any virus or other harmful code;
• infringes the rights of any third party; or
• we consider, acting reasonably, to be unsuitable for Snifffr.

Our rights over Content

You agree that:

• all Content posted to Snifffr is subject to automated and human review, before or after it is made available;
• we may edit, restrict or remove any Content at any time, and may do so without notice where the Content appears to breach these Terms of Use or any law;
• we may retain Content as set out in Retaining Content below;
• we may disclose Content to law enforcement, a regulator or another third party where we are required to do so by law, or where we reasonably believe it relates to a serious breach of these Terms of Use or to unlawful conduct; and
• we are not responsible for Content posted by you or by any other member.

Retaining Content

We may retain a copy of Content, including after it has been removed and after your account is closed or terminated, where we reasonably consider it necessary to investigate a suspected breach of these Terms of Use or suspected unlawful conduct, to evidence the reason for a suspension or termination, to respond to a complaint, dispute or legal claim, to comply with a legal obligation, or to prevent a person whose account we have terminated from registering again.

We retain Content under this clause only for as long as necessary for that purpose.

Licence to us

You grant us a non-exclusive, royalty-free, worldwide, sub-licensable licence to host, store, reproduce, modify, display, communicate and distribute the Content you post, for the purposes of operating, promoting and improving the Snifffr Services.

This licence continues for as long as the Content remains on Snifffr, and ends when you delete the Content or close your account - except that:

• we may retain and continue to use Content as set out in Retaining Content above; and
• reviews you have written may remain visible in anonymised form, because other members rely on them.

Reporting and removal

You may report any Content that you believe breaches these Terms of Use or is unlawful. We aim to review reports within 48 hours, and we prioritise reports of unlawful content, content depicting minors, and non-consensual content, which we act on as a matter of urgency.

If you are depicted in any Content on Snifffr and have not validly consented to it, you may ask us to remove it using our Content Removal form. We will review the request as a matter of urgency and will remove the Content unless we can establish that you validly consented.

Copyright - DMCA

If you believe Content on Snifffr infringes your copyright, you may send a notice to our designated agent under the Digital Millennium Copyright Act.

Our designated agent is registered with the United States Copyright Office under registration number DMCA-1077433.

Email: [email protected]

Your notice must include:

• your physical or electronic signature;
• identification of the copyrighted work you claim has been infringed;
• identification of the material you claim is infringing, and its location on Snifffr;
• your contact details;
• a statement that you have a good faith belief the use is not authorised by the copyright owner, its agent or the law; and
• a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on behalf of the copyright owner.

We will remove or disable access to the material identified in a valid notice, and will terminate the accounts of repeat infringers.

If you believe your Content was removed in error, you may send a counter-notice to the same agent.

Cooperation with law enforcement

You agree that we may notify and cooperate with any internet service provider, law enforcement body, regulator or other third party, whether in Australia or elsewhere, in respect of any Content or conduct where we suspect or reasonably believe that it infringes the rights of a third party or breaches any applicable law.

We will have no liability to you in respect of any such notification or cooperation.

Disputing a removal

If we remove Content you have posted and you believe we were wrong to do so, you may ask us to review the decision through our Help Centre. We will review and respond. If you remain dissatisfied, the dispute is dealt with under clause 12.

5. Links

Linking to Snifffr

You may link to Snifffr provided the link accurately indicates that it is to our site. We may ask you to remove a link that we consider inappropriate, and you must do so promptly.

Links from Snifffr

Snifffr contains links to third-party sites, applications and content, including our payment providers, our age verification provider and our Help Centre. We are not responsible for them, do not endorse them by linking to them, and you use them at your own risk and subject to their own terms.

We may remove any third-party link at any time.

6. Tokens

What tokens are

Tokens are the in-platform currency used on Snifffr. You can use tokens to place orders, purchase instant content and private content, and tip sellers.

Tokens are a limited licence to access services on Snifffr. They are not money, not a deposit, not stored value redeemable for cash by buyers, and not transferable outside Snifffr.

Buying tokens

Tokens are purchased from us. The price of a token varies with the size of the pack purchased; the applicable price is shown before you complete your purchase.

Tokens do not expire while your account remains open.

Changes to token pricing and value. We may change the price of tokens, the size of token packs, and the amount payable to a seller on cash-out. We will give you notice before a change takes effect. A change does not affect tokens you have already purchased or earned.

Reversed payments. Where a payment for tokens is reversed, charged back, or otherwise not received by us, we may cancel the tokens purchased, deduct an equivalent number of tokens from your balance, suspend or terminate your account, and recover from you any loss we suffer. This applies whether or not the tokens have already been spent.

Tokens are non-refundable to buyers

Token purchases are final. Buyers cannot exchange tokens for cash or obtain a refund of a token purchase.

Tips are voluntary payments to a seller. Once sent, a tip cannot be reversed or refunded.

Instant content and private content are delivered immediately on purchase. Once you have accessed the content, the purchase is final and the tokens cannot be refunded.

UK and EU members. If you live in the UK or the EU, you may have a right to cancel a purchase of digital content within 14 days. That right ends once you access the content. Your rights in relation to content that is faulty or not as described are not affected.

Nothing in this clause limits any right you have under the Australian Consumer Law or any other law that cannot be excluded (see clause 11).

Cashing out - sellers

Sellers may convert earned tokens into money. To cash out you must:

• hold a current Premium membership;
• be Age Verified and Snifffr Verified; and
• cash out at least 10 tokens, or any other amount we allow at our discretion.

Cash-out requests are made through your token balance page. You must provide accurate payout details and be authorised to use the account you nominate.

We aim to process cash-out requests within 24 hours, though processing may take longer over weekends and public holidays. Payouts are made through Wise.

We are not responsible for any delay, fee or failure caused by Wise or your financial institution, or arising from incorrect payout details that you provide.

If your Premium membership lapses

If your Premium membership ends or is not renewed while you hold earned tokens, you have 7 days from the date your membership ends to request a cash-out of those tokens. During that period you may cash out even though your membership is no longer current.

If you do not request a cash-out within that period, the tokens are forfeited.

It is your responsibility to monitor the status of your membership and to request a cash-out within that period.

Tokens on closure or termination

If you close your account, any tokens you hold - whether purchased or earned - are forfeited.

If we terminate or suspend your account for breach of these Terms of Use, we will withhold any earned tokens pending our review. Where the earnings do not relate to the breach, we will release them to you or make them available for cash-out. Where they do relate to the breach, we may withhold them.

7. Snifffr Deals

How a Deal works

A "Deal" is an order placed through Snifffr, in which we hold the buyer's tokens until the order is completed.

All payment must go through Snifffr

You must not arrange, request, offer or accept payment for any transaction outside Snifffr. This includes bank transfer, gift cards, cryptocurrency, cash, payment applications, or any other method arranged directly between members.

This rule protects both buyers and sellers. If you arrange payment outside Snifffr:

• we cannot hold funds, verify delivery or assist with any dispute;
• you have no protection under these Terms of Use in respect of that transaction; and
• we may suspend or terminate your account.

If another member asks you to pay or be paid outside Snifffr, please report it to us.

Placing an order - buyers

You must be both Age Verified and Snifffr Verified before you can place an order (see clause 2).

Once a seller accepts your Deal, it cannot be cancelled by you. You should be satisfied with the description and terms of the order before requesting a Deal.

You must release the tokens only once you have received the item and are satisfied with it. You must not unreasonably withhold release.

Releasing tokens is final. Before you release, you will be asked to confirm that you have received your order and that your tokens cannot be refunded once released. Once you release the tokens the Deal is complete, the buyer is taken to be satisfied with the order, and we are not able to assist further with that Deal or reverse the payment.

This does not prevent us from acting where we identify fraud, a chargeback, or a breach of these Terms of Use, in which case our rights under clause 13 apply.

Fulfilling an order - sellers

By accepting a Deal you agree to:

• fulfil the order as described within a reasonable time;
• upload a tracking number for any physical item, or proof of transfer for any digital content, to the order record; and
• comply with all applicable laws in relation to the item and its dispatch.

You are solely responsible for the description, quality, hygiene and legality of what you sell, for ensuring that the sale does not infringe the rights of any third party, for packaging and dispatch, and for paying any tax that applies to your earnings.

You must not deliver digital content before the buyer's tokens are held by Snifffr.

Shipping

Snifffr does not handle shipping. Sellers post items directly to buyers using a carrier of their choosing. We do not receive, hold, inspect, package, address or dispatch any item, and we are not a party to the delivery arrangement.

A buyer's shipping name and address are disclosed to the seller so that the order can be fulfilled, and must be used only for that purpose.

Sellers are responsible for choosing a carrier, paying postage, packaging the item appropriately and discreetly, providing tracking, and complying with the rules of the carrier and with any export or import requirement that applies.

If a seller does not dispatch

If a seller does not dispatch an order and upload a tracking number, or provide proof of transfer for digital content, by the date agreed with the buyer - or, where no date is agreed, within a reasonable time - we may cancel the Deal and return the tokens to the buyer.

We may do this on request from the buyer or on our own initiative. We are not obliged to monitor Deals or to cancel any Deal, and we are not liable for any loss arising from a Deal we do not cancel.

Before cancelling we will usually give the seller an opportunity to provide tracking information or explain the delay, unless the seller is unresponsive or we consider the circumstances do not warrant it.

Repeatedly failing to dispatch accepted Deals is a breach of these Terms of Use and may result in suspension or termination of your account.

If an item does not arrive

If an item has been dispatched but has not arrived within a reasonable time, contact us. We will review the order record, including any tracking information, and decide what should happen.

Where tracking shows the item was delivered, we are likely to decide in the seller's favour. Where tracking shows the item was not delivered, or no tracking was provided, we are likely to decide in the buyer's favour. Where tracking is inconclusive, we may cancel the Deal and return the tokens to the buyer, release them to the seller, or split them, as we consider fair on the information available.

We are not responsible for the actions of any carrier, and we do not make claims against carriers on your behalf.

Release of tokens

Tokens are released to the seller when the buyer releases them.

Where a seller has requested settlement, has provided a tracking number or proof of transfer and delivery has occurred, and the buyer has not responded within 72 hours, we may release the tokens to the seller. We are not obliged to do so.

We may deduct any fees and charges that apply from the tokens held for a Deal before releasing them.

Disputes about an order

If something goes wrong with an order, contact us. We will review the order record - including the description, messages, tracking information and any evidence provided - and decide what should happen.

Our decision is based on the information available to us in the order record. This is why tracking information matters: where a seller cannot evidence dispatch, we are likely to decide in the buyer's favour, and where a buyer cannot evidence a problem with a delivered item, we are likely to decide in the seller's favour.

We consider only what is on Snifffr. We do not take into account conversations, messages, agreements, screenshots or payments that took place outside Snifffr, whether by email, text message, social media, another platform or any other means. If you agreed something with another member off Snifffr, we cannot verify it and will not act on it. Keep everything relating to your order on Snifffr.

Refunds on a Deal

We will not refund tokens to a buyer without the seller's consent, unless we determine that the buyer is entitled to a refund of all or part of them.

Where we refund tokens to a buyer, we are not responsible for returning the item to the seller, or for recovering it from the buyer.

Once we have released tokens to a seller, we are not responsible for any loss you suffer if you afterwards tell us that the item did not comply with what was agreed.

Nothing in this clause limits any right you have under the Australian Consumer Law or any other law that cannot be excluded.

What we do not do

We are not a party to the contract between a buyer and a seller. That contract is formed directly between them, and they are responsible for agreeing and complying with its terms.

We do not act as the agent of, or otherwise represent, either the buyer or the seller.

We do not own, inspect, store or dispatch any item sold through Snifffr, and we do not approve, endorse or sanction any sale.

We are not able to validate the identity of any member, and we do not warrant that a seller has the right to sell an item or that a buyer has the right to buy it.

We do not warrant that any Content describing an item is accurate, complete or current, or that the purchase or use of an item will not infringe the rights of a third party.

We are not responsible for the existence, authenticity, quality, merchantability, hygiene or legality of any item, or for any loss, theft, damage or unauthorised use or disclosure of an item in transit.

We do not guarantee that a seller will dispatch an item, that a buyer will release tokens, that an item will match its description, or that any transaction will be completed.

Health and hygiene

Items sold through Snifffr are used personal items. You accept that buying, handling or using such an item carries inherent risk.

To the fullest extent permitted by law, we are not responsible for any illness, infection, allergic reaction, irritation or other health consequence arising from an item bought or sold through Snifffr, or from the way an item is handled, stored or used.

Sellers are responsible for handling, storing and packaging items hygienically and safely, and for complying with our Prohibited Content Policy and all applicable laws. Buyers are responsible for how they handle and use an item after it is received.

Delivery, customs and import

Items are dispatched directly by sellers. We are not responsible for postal delays, misdelivery, loss, damage, seizure or destruction of any item in transit.

You are responsible for ensuring that any item you buy or sell may lawfully be exported from the seller's country and imported into the buyer's country. We are not responsible for any item that is seized, destroyed or refused entry by a customs or border authority, or for any duty, tax or charge payable on import.

No guarantee of sales or earnings

We do not guarantee that any seller will receive any order, make any sale, or earn any amount, whether or not the seller holds a Premium membership or has purchased featured placement.

Premium membership gives access to features. Featured placement gives visibility. Neither is a guarantee of sales, income, orders, messages, followers or any other outcome. Any figure, example or estimate we publish is illustrative only and is not a representation of what you will earn.

Communications between members

We do not monitor every communication between members, and we are not responsible for what one member says to another. If another member behaves inappropriately, please report it to us.

No employment relationship

Sellers use Snifffr as independent parties. Nothing in these Terms of Use makes a seller our employee, contractor, agent or partner, and we do not direct or control how a seller operates, what a seller sells, or the price a seller charges.

You are responsible for your own tax, insurance and regulatory obligations arising from your use of Snifffr.

Your acceptance of risk

When you buy or sell through Snifffr you accept the risk that:

• another member deals with you under false pretences;
• an item does not exist, or is not as described;
• the sale, purchase or use of an item infringes the rights of a third party, or breaches a law that applies to you or to the other member;
• the other member delays acknowledging receipt, releasing tokens or dispatching an item; and
• the transaction is not completed.

We are not liable for any loss you suffer arising from any of these.

Nothing in this clause limits any right you have under the Australian Consumer Law or any other law that cannot be excluded (see clause 11).

Interest

You are not entitled to interest on any tokens or monies we hold in connection with a Deal or your account balance.

8. Subscriptions and paid features

Premium membership

A paid Premium membership gives access to features including unlimited listings, messaging, live chat, posts, reviews, instant content and private content uploads, accepting Deals, cashing out tokens, and eligibility for featured seller placement.

Premium membership renews automatically at the end of each period using your nominated payment method, unless you cancel at least 24 hours before the end of the current period.

You may cancel at any time through your account settings. When you cancel, you keep access until the end of the current period.

Buyer verification fee

Expedited verification is a one-off charge. It affects how quickly your verification is processed, not the standard applied.

Verification remains valid for 365 days from the date it is completed. After that period you will need to verify again in order to continue placing orders, and a further fee will apply.

This is not a recurring charge. It does not renew automatically, and we will not charge you again unless you choose to verify again.

Featured seller

Featured seller placement is paid promotion. A featured shop appears at the top of seller listings for the period purchased, and is labelled as featured.

Featured placement is not a ranking based on quality, reviews or member feedback.

Featured placement is non-refundable, except that where we suspend or restrict your account for a reason that is not your fault, we will refund the unused portion.

Refunds generally

To the fullest extent permitted by law, fees and charges paid to us are final and non-refundable. You will not receive a refund for any unexpired period of Premium membership if you cancel, or if you close your account, before it expires.

You will not receive a refund for any unexpired period of Premium membership if we suspend or terminate your account for breach of these Terms of Use. Where we suspend or restrict your account for a reason that is not your fault, we will refund the unused portion.

We may approve a refund in exceptional circumstances at our discretion. Any such refund may be given in the form of a credit, and the amount is determined by us. Approving a refund once does not entitle you to a refund in similar circumstances in future, or oblige us to do so again.

Nothing in this clause limits any right you have under the Australian Consumer Law or any other law that cannot be excluded (see clause 11).

Payment

You agree to pay all fees and charges that we notify to you which apply to the Snifffr Services. Unless otherwise specified, all fees and charges are shown in United States dollars.

Sales tax on items. We do not calculate, collect or remit sales tax, VAT, GST or any similar tax on items sold between members. Sellers are responsible for determining what tax applies to their sales, and for collecting and remitting it. Buyers are responsible for any import duty or tax payable in their own country.

Payment method

You warrant that you will only use a valid and current credit card or other payment method that you are authorised to use to pay any fees and charges, or to purchase tokens.

Using a payment method that you are not authorised to use is a serious breach of these Terms of Use, and we may suspend or terminate your account and report the matter to our payment providers or to law enforcement.

Non-payment

We may recover any overdue fees and charges by any available means, including engaging debt collection agencies and instituting legal proceedings.

Changes to fees

We may change our fees and charges. We will give you notice before a change takes effect. If you do not accept a change, you may cancel your Premium membership or close your account.

9. Intellectual property

We own or license all copyright, trade mark and other intellectual property rights in the Snifffr Services. "Snifffr" and its related images and logos are our trade marks and may not be used without our written approval.

You acquire no rights in the Snifffr Services except as expressly set out in these Terms of Use.

You assign to us all copyright and other intellectual property rights in any suggestions, ideas and feedback you provide to us about Snifffr. We may use them in any manner and for any purpose, without notice to you and without paying you.

10. Your information and other members

By providing us with your information, you agree that we may collect, hold, use and disclose it in accordance with our Privacy Policy. Where we rely on your consent, we ask for it separately when you register.

You must not provide us with information about another person unless you have their consent.

You must keep confidential any information about another member that you receive through Snifffr, and must not disclose it to any third party, except where disclosure is required by law. This includes a buyer's shipping name and address, which a seller may use only to fulfil the order.

It also includes any return address, name or other personal information shown on a parcel or its packaging. If you receive an item, you must keep that information confidential. You must not publish it, share it with any other person, or use it to contact or attempt to identify the seller outside Snifffr.

We may display your username, profile and other information to other members as described in our Privacy Policy.

We are not responsible for any loss or damage you suffer as a result of your information being made available through the Snifffr Services, whether by you, by us or by another member.

11. Liability

Disclaimer

To the fullest extent permitted by law, you use the Snifffr Services at your own risk and on an "as is" and "as available" basis. We do not warrant that the Snifffr Services will be available, reliable, accurate, complete, current, suitable, uninterrupted, error-free or free from harmful code.

You provide information over the internet entirely at your own risk, as the security of information transmitted over the internet cannot be guaranteed.

We are not liable for any loss arising from:

• any suspension, restriction, withdrawal or discontinuance of all or part of the Snifffr Services;
• the loss, deletion or corruption of any Content or data, and you are responsible for keeping your own copies of anything you post; or
• any unauthorised access to your account, or any activity carried out through your account by another person.

Exclusions

To the fullest extent permitted by law, we exclude any condition, representation or warranty that would otherwise be implied, whether by law or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of the rights of any third party.

To the fullest extent permitted by law, we will not be liable for:

• any loss that does not arise directly and naturally from a breach of these Terms of Use;
• any consequential, special, indirect, incidental, exemplary or punitive damages, including loss of data, profit, opportunity, revenue, income, reputation or goodwill;
• any act or omission of another member or third party outside our control, including in relation to any item bought or sold through Snifffr; or
• any personal injury or property damage arising from use of the Snifffr Services.

Limit

To the fullest extent permitted by law, the total aggregate liability to you of us and of our officers, employees, contractors and agents, for all claims arising out of or in connection with the Snifffr Services - whether in contract, tort, statute or otherwise, and however many claims are made - is limited to the greater of US$50 and the lesser of:

• the membership and service fees you have paid to us in the 12 months before the event giving rise to the liability; and
• US$250.

For the purposes of this clause, "membership and service fees" does not include the price of tokens purchased. This clause applies whether or not you have paid us anything, and applies to members who use Snifffr free of charge.

Our liability in respect of tokens is limited to the value of the tokens themselves. To the fullest extent permitted by law, we are not liable for any other loss connected with tokens, including any loss arising from a delay in releasing or paying out tokens, and our liability for any such other loss is subject to the limit above.

This clause is subject to the Consumer law provisions below.

Time limit for claims

To the fullest extent permitted by law, you must bring any claim against us within 12 months of the event giving rise to it. A claim brought after that period is barred.

Indemnity

To the fullest extent permitted by law, you indemnify and release us and our officers, employees, contractors and agents against all claims, losses, damages, liabilities, costs and expenses (including legal costs on a full indemnity basis, and any fine or penalty imposed by a regulator or authority) arising out of or in connection with:

• Content you post;
• any transaction you enter into through Snifffr;
• your infringement of the rights of any other member or third party;
• your breach of any law applicable to you, including any tax obligation arising from your use of Snifffr;
• any claim made against us by another member or a third party relating to your use of the Snifffr Services; or
• your breach of these Terms of Use.

This indemnity does not apply to the extent that the loss was caused by our own breach, negligence or wrongful act, or could have been avoided or mitigated by us.

We may conduct, defend and settle any claim covered by this indemnity as we see fit, and you agree to provide us with reasonable assistance in doing so. We will keep you informed of any material step we take.

We hold the benefit of this indemnity on trust for each of our officers, employees, contractors and agents. It is not necessary for us to incur any cost or expense, or make any payment, before enforcing a right of indemnity under these Terms of Use.

This indemnity survives termination of these Terms of Use and is subject to the Consumer law provisions below.

Consumer law

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law, or under any other consumer protection law that applies to you and cannot be excluded.

Any disclaimer, exclusion or limitation in these Terms of Use applies only to the full extent permitted by those laws.

Where a consumer guarantee applies and cannot be excluded, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again, to the extent permitted by law.

12. Complaints and disputes

Disputes with other members

Disputes about an order are handled under clause 7.

Other disputes between members. Where a dispute between you and another member does not relate to an order - for example a complaint about conduct, a message, a review, or Content - you should report it to us through our Help Centre. We may act under these Terms of Use, including by removing Content, issuing a warning, or suspending or terminating an account. We are not obliged to intervene, and we do not act as a mediator, adjudicator or advocate between members.

We are not a party to your contract with another member, and we are not responsible for the conduct of any member, whether on Snifffr or elsewhere.

Decisions we make. Where we make a decision about a Deal, a report, or a member's account, we do so on the information available to us at the time. You release us from any claim arising out of a decision we make in good faith under these Terms of Use.

To the fullest extent permitted by law, you release us from any claim arising out of a dispute between you and another member, except to the extent the claim arises from our own breach, negligence or wrongful act.

You must not attempt to resolve a dispute with another member by contacting them privately outside Snifffr, publishing information about them, or contacting their employer, family or associates. This does not prevent you from bringing legal proceedings against another member, or from reporting a matter to law enforcement or a regulator.

Disputes with us

Most problems are resolved quickly by our support team. This clause sets out what happens if a problem is not resolved that way.

Scope. In this clause 12, "dispute" means any dispute, claim or controversy between you and us arising out of or relating to these Terms of Use, the Snifffr Services, your account, or your relationship with us, whether based in contract, tort, statute or any other legal theory, and whether it arose before or after you accepted these Terms of Use or after your account is closed.

Step 1 - Contact us. Contact us through our Help Centre and tell us what has gone wrong and what you would like us to do. We aim to acknowledge your complaint within 5 business days and to respond substantively within 20 business days.

Step 2 - Formal notice. If you are not satisfied with our response, either party may give the other a written notice setting out the nature of the dispute, the resolution sought and the action required to settle it. The parties must use their best endeavours to resolve the dispute within 30 days of that notice.

Step 3 - Mediation. If the dispute is not resolved within that period, either party may refer it to mediation. The mediation is seated in Melbourne, Victoria, Australia, and is conducted remotely unless both parties agree otherwise. The parties will agree on a mediator, or if they cannot agree within 14 days, either party may ask the Resolution Institute to appoint one. The parties share the mediator's fees equally and each bears its own costs.

If a party declines to mediate, or a mediation does not take place within 60 days of a referral, either party may proceed to step 4.

Step 4 - Formal proceedings. If the dispute is not resolved through steps 1 to 3, what happens next depends on where you live.

Time limits are paused. The 12-month period in clause 11 does not run while a dispute is being dealt with under steps 1 to 3. It resumes 30 days after step 3 ends, whether by mediation concluding, a party declining to mediate, or the 60-day period expiring.

If you live in Australia or outside the United States

The dispute may be dealt with by the courts of the State of Victoria, Australia, on a non-exclusive basis.

Nothing prevents either party from bringing a claim in a small claims court or tribunal with jurisdiction over the matter, including the Victorian Civil and Administrative Tribunal. For most disputes this is likely to be the quickest and cheapest option.

If you live in the United States

You and we agree that any dispute is resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Wilmington, Delaware. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act and survives termination of these Terms of Use.

You must complete steps 1 to 3 before commencing an arbitration.

Who decides. The arbitrator decides all questions about the interpretation, scope, applicability and enforceability of this arbitration agreement, except that a court decides any question about the enforceability of the Individual claims provisions below.

Before filing. Before commencing an arbitration you must give us a written notice of dispute that:

• is signed by you personally;
• identifies your account, your email address and your postal address;
• describes the specific facts giving rise to your claim; and
• states the specific relief you are seeking and how you have calculated it.

A notice that does not contain this information, or that is substantially identical to notices submitted by other members, does not satisfy this requirement. Within 30 days of receiving a valid notice, either party may request a telephone conference to try to resolve the dispute. You must attend that conference personally, although you may be accompanied by a lawyer.

Multiple claims. Where 25 or more notices of dispute raising substantially similar issues are submitted within any 60-day period, the claims will be resolved in batches of no more than 25, with a single arbitrator appointed for each batch and a single set of fees payable for each batch. The parties will work with the American Arbitration Association to implement this process, and any applicable limitation period is paused for claims awaiting a batch.

Costs. Each party bears its own costs. Filing, administrative and arbitrator fees are allocated under the Consumer Arbitration Rules. Where your claim is for US$250 or less and you have complied with the requirements above, we will pay any filing, administrative and arbitrator fees that would otherwise be payable by you.

Small claims. Nothing in this clause 12 prevents either party from bringing a claim in a small claims court with jurisdiction over the matter, provided the claim remains an individual one.

If the American Arbitration Association is unavailable. If the American Arbitration Association declines or is unable to administer an arbitration under this clause, the parties will agree on an alternative administrator applying comparable consumer arbitration rules. If they cannot agree within 30 days, either party may apply to a court of competent jurisdiction to appoint one.

Opting out. You may opt out of arbitration by notifying us in writing at [email protected] within 30 days of first accepting these Terms of Use, or by October 3, 2026 if you registered before August 19, 2026 , whichever is later. Your notice must include your username and the email address on your account. If you opt out, disputes between you and us are resolved by the courts, and the rest of these Terms of Use continue to apply. Opting out does not affect any other part of your relationship with us, and we will not treat it as a reason to restrict or close your account.

Individual claims

To the extent permitted by law, you agree to bring any claim against us in your individual capacity, and not as a plaintiff or class member in any class, collective or representative proceeding.

No arbitration or claim may be consolidated or joined with any other person's arbitration or claim without the written consent of all parties, and an arbitrator has no power to hear a claim on a class or representative basis. This does not prevent the batching of claims described above, which does not make any claim a class or representative claim.

If these Individual claims provisions are found to be unenforceable in respect of a particular claim, the arbitration provisions above do not apply to that claim, and it must be brought in a court of competent jurisdiction. The rest of these Terms of Use continue to apply.

Nothing in this clause 12 prevents us from agreeing to resolve claims on a collective basis if we choose to do so.

Interlocutory relief

Nothing in this clause 12 prevents either party from seeking urgent injunctive or interlocutory relief from a court.

13. Suspension and termination

By you

You may close your account at any time through your account settings. Clause 6 sets out what happens to your tokens.

By us

We may suspend, restrict or terminate your access to the Snifffr Services, and cancel your registration, where:

• you breach these Terms of Use or any policy incorporated into them;
• we reasonably suspect fraudulent, unlawful or harmful conduct;
• we are required to do so by law; or
• you have not accessed your account for more than 30 days after we send you a cancellation notice.

Where practicable, we will tell you the reason. We may act without notice where the conduct is serious, unlawful, or presents a risk to other members.

Our powers over affected transactions

Where you breach these Terms of Use, we may also do any one or more of the following in respect of a Deal or transaction affected by the breach:

• vary, suspend, rescind or terminate the Deal;
• release the tokens held for the Deal to the seller;
• return the tokens held for the Deal to the buyer;
• withhold tokens pending our review, in accordance with clause 6; and
• recover from you any loss we suffer as a result of the breach.

You authorise us to give effect to any decision we make under this clause and under clause 7.

Effect

Termination does not affect any right or remedy that has already accrued.

The following clauses survive termination: 1 (About these Terms), 2 (Registration and eligibility - including the requirement that you not register again after a suspension or termination), 3 (Using Snifffr - including the prohibition on creating a new account after suspension or termination), 4 (Content - in respect of Content lawfully retained), 5 (Links), 6 (Tokens), 9 (Intellectual property), 10 (Your information and other members - including your obligation to keep confidential any information about another member, including any address shown on a parcel), 11 (Liability), 12 (Complaints and disputes), 13 (Suspension and termination) and 14 (General), together with any other provision that by its nature is intended to survive.

14. General

Notices

We may give you notice by posting it on Snifffr, through the Snifffr Services, or by email to the address on your account. You may give us notice through our Help Centre or contact form.

A notice is taken to be received: if provided through the Snifffr Services, immediately on being provided; and if sent by email, on the day of sending unless the sender receives a delivery failure notification.

Entire agreement

These Terms of Use, together with the policies they incorporate, constitute the entire agreement between you and us about their subject matter.

Approvals and consents

We may give any approval or consent under these Terms of Use conditionally or unconditionally, or withhold it.

Force majeure

We are not liable for any failure or delay in performing our obligations caused by circumstances beyond our reasonable control, including natural disasters, fire, epidemic, power or communications failure, cyber-attack, acts of government, war, terrorism, strikes or civil disorder.

Assignment

You may not assign or transfer your rights or obligations under these Terms of Use without our written approval.

We may assign or transfer our rights and obligations to a related body corporate within the meaning of the Corporations Act 2001 (Cth), or to a purchaser of all or part of our business or assets, and may transfer your information to that party, subject to our Privacy Policy continuing to apply.

Waiver and severability

A failure to exercise a right does not waive it. If any provision is found to be unenforceable, it is severed to the minimum extent necessary and the remainder continues in effect.

Relationship

These Terms of Use do not create any relationship of employment, agency, partnership or joint venture between you and us. You must not represent yourself as able to bind or represent us.

Governing law

These Terms of Use are governed by the laws of the State of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria, except as provided in clause 12 and below.

United States members. Where clause 12 provides for arbitration administered by the American Arbitration Association, that arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16) and, to the extent state law applies, by the laws of the State of Delaware, without regard to its conflict of laws rules. The remainder of these Terms of Use continues to be governed by the laws of the State of Victoria, Australia.

Any dispute relating to banking or payment processing services provided through Unicorn Group AG is governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of Manchester, United Kingdom.

Nothing in this clause deprives you of the protection of any mandatory consumer law of the country or state in which you reside.

These Terms of Use are effective as of August 19, 2026. For members who registered before that date, they take effect on September 2, 2026.