Privacy Policy

  1.     About this Privacy Policy

Snifffr (“we”, “us” or “our”) recognises the importance of privacy and is committed to protecting your privacy when handling your personal information.  We handle personal information for purposes relating to providing our used panties and related marketplace services (“Snifffr Services”) through our website snifffr.com (“Snifffr Site”).  Our Snifffr Services are only provided for use by registered users who are at least 18 years of age.

This Privacy Policy describes how we collect, hold, use and disclose personal information for purposes relating to providing our Snifffr Services.  This Privacy Policy applies to all personal information that we collect about users of our Snifffr Services.  In this Privacy Policy a reference to “personal information” means any information about an identified or reasonably identifiable natural person.

By providing us with your personal information you consent to us collecting, holding, using and disclosing it in accordance with this Privacy Policy.  If you revoke your consent to us collecting, holding, using or disclosing your personal information in accordance with this Privacy Policy then we may not be able to provide you with our Snifffr Services.  If you provide us with any personal information about another person then we rely upon you to inform that person of the details contained in this Privacy Policy.

 

  1.     Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes relating to providing our Snifffr Services.  For example, we may collect, hold, use and disclose your personal information for one or more of the following purposes:

  • providing you with our Snifffr Services
  • providing you with assistance and support for the use of our Snifffr Services
  • managing our client relationship with you
  • providing you with information about our Snifffr Services
  • evaluating and improving our Snifffr Services
  • marketing and promoting our Snifffr Services

If you contact us to enquire about our Snifffr Services then we may collect, hold, use and disclose your personal information for the following purposes:

  • providing you with information about our Snifffr Services
  • marketing and promoting our Snifffr Services

In all cases we may collect, hold, use and disclose your personal information for the following purposes:

  • carrying out our functions and activities relating to providing our Snifffr Services
  • complying with our legal and regulatory obligations

 

  1.     What kinds of personal information we collect

The kinds of personal information about you that we may collect and hold include:

  • user profile information including your name, email address, password, date of birth and country location
  • information posted to our Snifffr Site including images, videos and online chat messages
  • service information including services purchased and transaction details
  • financial information including payment details

If you contact us to enquire about our Snifffr Services then the kinds of personal information about you that we may collect and hold include your contact details including your name and email address.

In all cases the kinds of personal information about you that we may collect and hold include your communications information including your message content, date and time.

If you do not provide us with any personal information that we request then we may not be able to provide you with our Snifffr Services.

 

  1.     What kinds of website user information we collect

We may use cookies or similar technologies to collect information about your use of our Snifffr Site.

Cookies

A cookie is a small text file that may be stored on your computer, mobile or other device when you use our Snifffr Site.  The kinds of information that we may use cookies and similar technologies to collect and hold about your use of our Snifffr Site include your IP address, domain name, locality, operating system, browser type, referring website, search terms, pages and links accessed, and visit date and time.  We may use this information for the purpose of maintaining and improving our Snifffr Site.

If you do not wish us to use cookies to collect information about your use of our Snifffr Site then you may set your computer, mobile or other device to disable cookies but some parts of our Snifffr Site may not function properly if cookies are disabled.

Google Analytics

We use Google Analytics to collect and hold information about your visits to our Snifffr Site.  The information collected about your visits to our Snifffr Site is stored by Google on its servers.  We use the information collected about your visits to our Snifffr Site for the purpose of maintaining and improving our Snifffr Site and enhancing your experience browsing our Snifffr Site.

If you do not wish us to use Google Analytics to collect information about your visits to our Snifffr Site then you may install the Google Analytics Opt-out Browser Add-on (available at https://tools.google.com/dlpage/gaoptout) or set your browser to disable cookies but some parts of our Snifffr Site may not function properly if cookies are disabled.  Further information about how Google collects and uses the information generated by cookies when you visit our Snifffr Site is available from Google’s website page “How Google uses data when you use our partners' sites or apps” (available at https://policies.google.com/technologies/partner-sites).

 

  1.     How we use Google Ads’ remarketing service

We use Google Ads' remarketing service to advertise online.  Google and other third party vendors display our advertisements on websites across the Internet.  These third party vendors use cookies to display advertisements to website visitors based upon the websites that they previously visited.  You can opt out of Google's use of cookies by visiting Google's Ads Settings (available at http://www.google.com/settings/ads).  Alternatively, you can opt out of the use of cookies by other third party vendors by visiting the Network Advertising Initiative opt-out page (available at http://www.networkadvertising.org/managing/opt_out.asp) or control the use of device identifiers by using the device’s settings (available at https://support.google.com/ads/answer/1660762#mob).  Google handles all personal information that it collects in accordance with Google's Privacy Policy (available at https://policies.google.com/privacy).

 

  1.     How we collect personal information

We usually collect your personal information directly from you but we may also collect your personal information from third parties for purposes relating to providing our Snifffr Services.

We collect your personal information directly from you through our Snifffr Site and when you communicate with us by email or other means.  For example, we may collect your personal information directly from you when:

  • you register to use or use our Snifffr Services
  • you request us to provide you with assistance or support for our Snifffr Services
  • you request us to provide you with information about our Snifffr Services
  • you complete a survey or provide feedback in respect of our Snifffr Services
  • you subscribe to receive news or other information about our Snifffr Services
  • you enter our competitions or promotions

We may also collect your personal information from third parties for purposes relating to providing our Snifffr Services.  For example, we may collect your personal information from our service providers that assist us to provide our Snifffr Services including information technology providers, payment gateway providers, data analytics providers, and sales and marketing providers.

 

  1.     When you will have the option of not identifying yourself

We will give you the option of not identifying yourself or using a pseudonym when dealing with us in relation to a particular matter except where it is impracticable or unlawful for us to do so.  You may not need to identify yourself when you request that we provide you with general information about our Snifffr Services.

 

  1.     How we disclose personal information

We may disclose your personal information to third parties for purposes relating to providing our Snifffr Services.  For example, we may disclose your personal information to:

  • other users of our Snifffr Services where necessary for purposes relating to your use of our Snifffr Services
  • our service providers that assist us to provide our Snifffr Services including information technology providers, payment gateway providers, data analytics providers, and sales and marketing providers
  • our related companies, agents, affiliates and other trusted entities that assist us to provide our Snifffr Services
  • our professional advisers including consultants, accountants and lawyers in connection with providing our Snifffr Services
  • an actual or potential purchaser, acquirer, financier or insurer of all or any part of our business that handles your personal information
  • a body that takes over all or some of our functions and activities that involve the handling of your personal information

These third parties to which we may disclose your personal information may be located in Australia or other countries including the United States and the Netherlands.

We will not disclose your personal information to any third party without your consent unless the third party is subject to appropriate privacy obligations in respect of their handling of your personal information or the disclosure is required or authorised by law.

We will not sell, trade or rent your personal information to any third parties for marketing purposes without your consent.

 

  1.     How we use Verotel’s and Bitsafe’s payment processing services

We use Verotel’s and Bitsafe’s payment processing services to process payments for our premium Snifffr Services and our Snifffr coins respectively.  Verotel and Bitsafe do not disclose to us any of your credit card information that they collect or use when you make a payment for our premium Snifffr Services or Snifffr coins respectively.  Verotel handles all payment related personal information that it collects in accordance with its Privacy Policy (available at https://www.verotel.com/en/paymentprocessing.html#privacy-policy).  Bitsafe handles all payment related personal information that it collects in accordance with its Privacy Policy (available at https://www.bitsafe.com/en/terms-and-conditions.html).

 

  1.   How we use personal information for direct marketing

We may use your personal information to provide you with news or other information about our Snifffr Services.  In each such communication we will describe how you may at any time request not to receive any further such communications from us.  We will give effect to your request not to receive any further such communications from us as soon as practicable.

 

  1.   How we hold and protect personal information

We hold personal information that we collect in digital storage facilities.  We protect personal information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure using digital security measures that include secure databases, password encryption, two-factor authentication, anti-virus software, data encryption, data backups, intrusion detection systems and firewalls.

If we hold any personal information that we no longer need for any purpose for which we may lawfully use or disclose the information then we will take reasonable steps to destroy or de-identify the information unless we are required or authorised by law to retain the information.

 

  1.   How to access, correct and delete your personal information

You may request to access, correct or delete any of your personal information that we hold.  You should promptly notify us if you become aware that any of your personal information that we hold is inaccurate or out-of-date where you are unable to correct the information using our Snifffr Site.

If you wish to access, correct or delete any of your personal information that we hold that you are unable to access, correct or delete using our Snifffr Site then please contact our Privacy Officer for assistance using the contact details below.  You will be required to verify your identity before our Privacy Officer will be able to assist you to access, correct or delete any of your personal information that we hold.  Our Privacy Officer will be able to assist you to access, correct or delete any of your personal information that we hold except to the extent that we are required or permitted by law to refuse to allow such access, correction or deletion.  If you request us to delete any of your personal information that we hold then we may not be able to continue to provide you with our Snifffr Services.

 

  1.   How to make an enquiry or complaint

If you have an enquiry or complaint about our handling of your personal information, please contact our Privacy Officer using the contact details below.  Our Privacy Officer is responsible for dealing with all enquiries and complaints about our handling of personal information.

 

  1. How we update this Privacy Policy

We may update this Privacy Policy from time to time to take into account changes to our information handling practices by making available an updated version of this Privacy Policy on our Snifffr Site.  You should regularly review the current version of this Privacy Policy available on our Snifffr Site.

  1. How to contact us

You may contact our Privacy Officer using the contact form available on our Snifffr Site.

 

This Privacy Policy is effective as of May 5, 2021.